TECHNICALSUPPORT

QR code
 
 

The QRCode (Quick Response Code), is indelebly marked on the surface of each product for each production line batch.

The end user, using a simple app on the smartphone, can take a picture of the QR code achieving on the viewer a serial number like the following:

X12345678

This number represents the production line batch uniquely utilized in order to mark the product.

By transmitting the batch which appears during the scan, Elettrotec's after-sales assistance staff can find out all production information concerning that lot and therefore provide the requested assistance.